Subject: New Reply Received - Inquiry about returning an item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Oct 2020 06:43:58 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Inquiry about returning an item   Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
Thank you for your response. I can also drop it at the nearest centrepoint branch. Please let me know if they'd be able to accept it upon presenting your return approval email? </div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, October 23, 2020 1:55:20 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1580817] - Inquiry about returning an item
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<div>Hi Rabiya,</div>
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Thank you for confirming us.<br>
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We sincerely apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that Friday and Saturday are non working days and we can not assure you that the courier will collect the item on these days.</div>
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<div dir="ltr">However, we have forwarded your collection issue and suitable time frame to our courier team if they can collect it as per your request. Once we will get any update we will get back to you.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1580817