Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Oct 2020 07:37:53 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Not a good day, so if it will take another 15 days that will be a month of waiting for me just for this refund???? You have emailed me that you received the item last september 30 and it will take 1-2 days to check and issue the refund, so what happened to the rest of october???? its already october 23 now. what a bad service!</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Oct 23, 2020, 06:45 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">Hi Maria,<br><br>Thank you for your patience.<div><br></div>
<div dir="ltr">We sincerely apologize for the inconvenience caused to you.<br><br>We would like to inform you that we have processed the refund on 21 Oct, 2020 and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1538051