Subject: Order cancellation issue /// 9603889231
From: Shivani Rani <[email-masked]>
Date: Thu, 22 Oct 2020 21:01:20 -0700 (MST)

Hi Team, 

Ticket ID: ​1544040 

Problem Statement: Order cancellation issue 

Order Date: ​Sep 20, 2020 
Order ID: ​9603889231 

Assistance Required: Need Cancellation 

Issue Description: Customer placed order on 20 Sep, 2020 and it has not been shipped yet and now customer requesting to cancel it. 

We have already updated in the cancellation sheet but still order is in progress. 

Kindly cancel this order. 

Thank you for your help! 

Regards, 
Shivani