Subject: Ticket Assigned - Conversation with i am saddam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Oct 2020 08:16:58 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with i am saddam i am saddam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  i am saddam Bot:  Hi I Am Saddam ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569915637            11:58 AM, 22nd Oct                   Shivani                    Hi Saddam, Thank you for contacting us. My name is Shi
 vani. How may I help you?           11:58 AM, 22nd Oct                   Shivani                    Please share your query so I can assist you with.           11:59 AM, 22nd Oct                     i am saddam                    My return shows           12:01 PM, 22nd Oct                   Shivani                    Kindly share your order number.           12:03 PM, 22nd Oct                     i am saddam                    I order show but the size is different           12:03 PM, 22nd Oct                   Shivani                    Please share your order number so I can check and assist you.           12:05 PM, 22nd Oct                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:06 PM, 22nd Oct                     i am saddam                    6231600423           12:06 PM, 22nd Oct                   Shivani                    Thank you for the order number.           12:07 PM, 22nd Oct                   Shivani
                     We can see that you have already created return request for the item on 11 Oct, 2020.           12:09 PM, 22nd Oct                   Shivani                    Please share your complete address and contact number so we can arrange collection.           12:13 PM, 22nd Oct                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:14 PM, 22nd Oct                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:16 PM, 22nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1608927