Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Oct 2020 08:08:21 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9609392011 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504621231            11:59 AM, 22nd Oct                   Shivani                    Thank y
 ou for contacting us. My name is Shivani. How may I help you?           12:00 PM, 22nd Oct                   Shivani                    We can see that you have placed your order on 21 Oct, 2020.           12:04 PM, 22nd Oct                   Shivani                    Also, your order has been shipped from warehouse on 22 Oct, 2020 and it will take 2 - 3 working days to deliver your order.           12:04 PM, 22nd Oct                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:06 PM, 22nd Oct                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:08 PM, 22nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1608897