Subject: New Reply Received - Second email after chats /messages and no response
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 21 Oct 2020 11:44:20 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Second email after chats /messages and no response  Ticket comment <div></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1431076