Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 18 Oct 2020 15:36:47 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto" style="direction: ltr; margin: 0px; padding: 0px; font-family: sans-serif; font-size: 11pt; color: black; text-align: left">
Thank you for your reply am attaching the picture now its the purple stain <img id="9c520977-686a-4ff2-8251-546d98472505" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1Nzg0MjQ0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LxOlOTSRrdFTJiplr_RWB97LATV4FnGG_W9UuKyRpM8" alt="Image" style="max-width: 100%">
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, October 18, 2020 2:20:40 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1594479] - Returns
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<div>Hi Kholoud,</div>
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<div>Thank you for getting in touch with us.</div>
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With reference to order no #9605648189
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<div>We sincerely apologize for the inconvenience caused to you.</div>
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<div>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases. </div>
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<div>We would also request you to provide us some snapshots of the damaged item you have received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1594479