Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 18 Oct 2020 09:16:36 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 1594238 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Walaa,     Thank you for getting in touch with us.   With reference to order no #6223854205  We sincerely apologize for the inconvenience caused to you.  We would request you to please share the return slip which was share by the courier team at the time of collection of the item so that we can assist you further.  We look forward to hearing from you.  Please note that this case will be automatically closed if we don't hear from you within 24 hours.  Your friends,