Subject: Ticket Assigned - Conversation with عبدالرحمن
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Oct 2020 07:43:02 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with عبدالرحمن عبدالرحمن                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  عبدالرحمن Bot:  Hi عبدالرحمن ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6292818897 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6293818897 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6232918897 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543299089            11:25 AM, 18th Oct                   Shivani                    Hi, Thank you for contacting us. My name is Shivani. How may I help you?           11:27 AM, 18th Oct                   Shivani                    We would like to inform you that your order has already been shipped from our warehouse and the order usually delivered within 4 - 6 working days.           11:29 AM, 18th Oct                   Shivani                    Our courier partner will contact you to arrange a time for delivery. The order should be with you soon.           11:29 AM, 18th Oct                     عبدالرحمن                    i have another issue           11:29 AM, 18th Oct                     عبدالرحمن                    i was bought this order by 126 sr and when i got it i was check the bar code i found that it have another price by 75 sr           11:30 AM, 18th Oct                     عبدالرحمن                    how would this happen ??           11:31 AM, 18th Oct                   Shivani                    We are sincerely apologize for the inconvenience caused to you.           11:32 AM, 18th Oct                     عبدالرحمن                    so           11:32 AM, 18th Oct                     عبدالرحمن                             11:32 AM, 18th Oct                     عبدالرحمن                    this 75 ans i bought it by 140 that is a bad thing so i need the money difference between i bought it and what i paid           11:34 AM, 18th Oct                   Shivani                    We would like to inform you that our warehouse team must have sent you the item  with the tag when it was in Sale.           11:36 AM, 18th Oct                   Shivani                    Please be assured we will forward this issue to our concern team and they will make sure this will not repeat in future again.           11:37 AM, 18th Oct                   Shivani                    Is there anything else I can help you with?            11:38 AM, 18th Oct                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           11:40 AM, 18th Oct                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           11:42 AM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1595968