Subject: Ticket Assigned - #1589900
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 17 Oct 2020 03:13:20 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  #1589900 Dear Max 
This is the item I purchased online .. and never received !
The Sale price was 2.8 BD
Regards 
Judell

Sent from my iPhone

> On Oct 16, 2020, at 12:58 PM, Max <[email-masked]> wrote:
> 
> 
> Hi Judell,
> 
> Thank you for reaching out us.
> 
>  We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.
> 
>  We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.
> 
> We would also request you to provide us some snapshots of the wrong item you received.
> 
>  We look forward to hearing from you.
> 
>  Please note that this case will be automatically closed if we don't hear from you within 24 hours.
> 
>  Your friends,
> 
Sent from my iPhone
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1591756