Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Oct 2020 16:02:46 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Salam, how can i exchange the shoes? Kindly contact me on this number 0565301094</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Oct 10, 2020, 2:08 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div>
<div>Hi Danish,</div>
<div><br></div>
<div>
<div>Thank you for getting in touch with us.</div>
<div><br></div>
<div>We see that you want to exchange the shoe which you ordered from our website due to the sizing issue. </div>
<div><br></div>
<div>As per the policy, we do not offer online exchange of any items. However, we would suggest you to visit any nearby Centrepoint store and get it exchanged from there providing that the same item is physically available in the store.</div>
<div><br></div>
<div>For online, we would recommend that you first return these shoes and then order a new one with the desired size.</div>
<div><br></div>
<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>
<div>
<br><br><br>
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1569732