Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 16 Oct 2020 10:07:36 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Hi<div dir="auto">Do we need to take the matter to the authorities so your department can issue a 60 days late refund?!</div>
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<div dir="auto">I am not sure your behavior is that of an honest business anymore </div>
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<div dir="auto">You are taking 60 days to refund money you didn't provide a product for</div>
<div dir="auto">And waited 30 days to acknowledge you didn't send the order in the first place. </div>
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<div dir="auto">If a refund and apology isn't processed within this week I will take matters to the consumer court.</div>
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<div dir="auto">Regards</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Oct 16, 2020, 5:49 AM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Amal.<br><br>Thank you for your response.</div>
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<div>We sincerely apologies for the inconvenience caused to you.<br><br>We have again forwarded your issue to our team and we are working on your issue and once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1516252