Subject: New Reply Received - Missing panty
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Oct 2020 18:23:15 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Missing panty  Ticket comment <div>Hi</div>
<div>Still not received any call and email from your side for return and collect any way pls complete my set</div>
<div>No need to  return reply </div>
<div><br></div>
<div>Raza<br><div>
<br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 09-Oct-2020, at 12:16 PM, raza khan &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div>Address:</div>Razak Mohammed <div>24 shauhda street near sawaber restaurant </div>
<div>Building no.91,</div>
<div>Sawaber ,Kuwait City </div>
<div>Mobile no. 50336161</div>
<div>
<br><br><div dir="ltr"><br></div>
<div dir="ltr"><br></div>
<div dir="ltr">
<br><blockquote>On 09-Oct-2020, at 9:21 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</blockquote>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div>
<div>Hi Raza,</div>
<div><br></div>
<div><div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order number #8206061274<div>
<br>We sincerely apologise for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a missing item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get all your products for your future purchases.</div>
<div><br></div>
<div>We would like to inform you that at this time we do not have an option to offer exchanges, only return and refund can be done.</div>
<div>
<br>We would request you to please share your complete address and contact number so we can arrange collection of the item.</div>
<div><br></div>
<div dir="ltr">We look forward to hearing from you.</div>
<div dir="ltr">
<br style="box-sizing: border-box">Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br style="box-sizing: border-box">Your friends,<br>The Support Team</div>
<div>
<br><br>
</div>
</div></div>
<div>
<br><br><br>
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div>
</div></blockquote>
</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1564012