Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Oct 2020 14:38:55 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div>I have sent you the snapshots and the return currier just came and took the return items back. 
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1NzAwNjQ4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ajdfs7WmTmWK2rg5ukGc2sy2jWuhhcdSD9daSXRCHxo"> <br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 15 Oct 2020, at 1:51 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Zainah,</div>
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<div>Thank you for getting in touch with us.</div>
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With reference to order no #6232357017
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<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">This is really unfortunate that you had received a damaged and wrong item in your purchase with us. We understand that you are skeptical about your future purchases. </div>
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<div dir="ltr">We would also request you to provide us some snapshots of the item you have received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1585881