Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Oct 2020 10:23:11 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6231533540 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  0559529053            02:18 PM, 15th Oct                   Shivani                    Hi, Thank you for contacting us. My name is Shivani. How may I help you?           02:18 PM, 15th Oct                     hi                    I have an order to pick up in centrepoint in khobar but its already 5 days still no email           02:19 PM, 15th Oct                     hi                    6231533540 this is the number           02:20 PM, 15th Oct                   Shivani                    We would like to inform you that your order has now arrived at the store for collection, and is ready for pick-up.           02:20 PM, 15th Oct                   Shivani                    We request you to visit the store and collect your order. You need to bring the following with you to collect your order:  1. Your confirmation email, the text message you receive 2. Identification. This should be either: - Valid National ID or Iqama Number - Valid driver's license or passport featuring a current photograph           02:21 PM, 15th Oct                   Shivani                    Is there anything else I can help you with?            02:21 PM, 15th Oct                     hi                    Nothing shukran           02:22 PM, 15th Oct                   Shivani                    You're most welcome.           02:22 PM, 15th Oct                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           02:23 PM, 15th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1588581