Subject: New Reply Received - Return: Order no. 9604262015
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Oct 2020 13:34:05 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Return: Order no. 9604262015  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Please create the return request.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Thanks</div>
<div></div>
<div></div>
<div class="MsoNormal">Neha </div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b></b></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> 14 October 2020 5:05 PM<br>
<b>To:</b> Neha Bimbra-Business Partner &lt;[email-masked]&gt;<br>
<b>Subject:</b> [External] Re: [#1527594] - Return: Order no. 9604262015</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Neha,</span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for your response.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We would like to inform you that store and online are two different platform and we do not have any information regarding the store stock. Also, we can only accept the return
 of the item at store within 14 days of the delivery.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to please confirm can we create online return request for the item on your behalf.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We look forward to hearing from you.<br>
<br>
Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
<br>
Your friends,<br>
The Support Team<br>
<br>
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1527594:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>

<br><br><div style="font-family: Verdana; font-size:12pt; color:#666666"><b>Disclaimer</b></div>
<div style="font-family: Verdana; font-size:8pt; color:#666666">“This email (including its contents and any attached files) is confidential, contains privileged information and is intended for the correct recipient only. Although sent in a work context, this email may not necessarily reflect the official policy and/or position of Al-Futtaim Group; and consequently, Al Futtaim Group accepts no responsibility and/ or liability whatsoever, in relation to it. Please do not print, copy, disclose, forward and/or reproduce the contents of this email for any purpose other than is necessary in the ordinary course of business; and only if you are the correct recipient. If you have received this email in error, please notify the sender immediately and permanently delete this email from your system.” </div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1527594