Subject: New Reply Received - Wrong order got delivered to me
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Oct 2020 12:49:25 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Wrong order got delivered to me  Ticket comment <div>Thank you for your response.</div>
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<div>On Wed, 14 Oct 2020 at 4:48 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Sakina,</div>
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<div>Thank you for your response.</div>
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<div>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.<br><br>We would like to inform you that at this time we do not have an option to offer exchanges, only return and refund can be done.</div>
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<div>We would like to inform you that we have create a return request for the item and our courier team will contact you in 2 - 5 working days for the collection.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1536009