Subject: Ticket Assigned - Conversation with mohamed sadhiur
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Oct 2020 09:51:55 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed sadhiur mohamed sadhiur                    Bot:  Hi again! Bot:  Please enter your name Customer:  mohamed sadhiur Bot:  Hi Mohamed Sadhiur ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9608062799 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:34 PM, 14th Oct                   Shivani                    Hi Mohamed, Thank you for contacting us. My name is Shivani. How may I help you?           01:35 PM, 14th Oct                     mohamed sadhiur                    i cant check the size guide. so could you please send me the size guide for ladies           01:35 PM, 14th Oct                     mohamed sadhiur                    for size s,m,l and 6,8,10 etc           01:36 PM, 14th Oct                     mohamed sadhiur                    while clicking the size guide in appliaction of website it doesnt open. so please send me the size guide for ladies           01:37 PM, 14th Oct                     mohamed sadhiur                    hi shivani you there           01:37 PM, 14th Oct                   Shivani                    Please share the link of the items which you are looking for so I can check and help you.           01:40 PM, 14th Oct                     mohamed sadhiur                    https://www.centrepointstores.com/ae/en/Women/Clothing/Dresses/SPLASH-Sustainable-Animal-Printed-Maxi-A-line-Dress-with-Long-Sleeves/p/5527491           01:40 PM, 14th Oct                     mohamed sadhiur                    https://www.centrepointstores.com/ae/en/Women/Clothing/Tops/Cardigans-and-Sweaters/SPLASH-Textured-Top-with-Round-Neck-and-Long-Sleeves/p/161181384           01:40 PM, 14th Oct                     mohamed sadhiur                    second link is opening           01:41 PM, 14th Oct                     mohamed sadhiur                    first link is not opening           01:41 PM, 14th Oct                     mohamed sadhiur                    check that first link           01:41 PM, 14th Oct                   Shivani                    Thank you for the details.           01:44 PM, 14th Oct                   Shivani                    We have checked and we are also getting the same issue.           01:45 PM, 14th Oct                   Shivani                    However, we will forward your issue to our concern team. Once we will get any update we will get back to you.           01:45 PM, 14th Oct                     mohamed sadhiur                    please           01:46 PM, 14th Oct                     mohamed sadhiur                    https://www.centrepointstores.com/ae/en/Women/Curves/Dresses/SPLASH-Floral-Printed-Midi-Shirt-Dress-with-Long-Sleeves-and-Spread-Collar/p/KI13333-SP20291019           01:46 PM, 14th Oct                     mohamed sadhiur                    and for this link too           01:46 PM, 14th Oct                   Shivani                    We will get back to you once we will get any update form our team.           01:48 PM, 14th Oct                   Shivani                    Is there anything else I can help you with?            01:48 PM, 14th Oct                     mohamed sadhiur                    nope thanks           01:50 PM, 14th Oct                   Shivani                    You're most welcome.           01:51 PM, 14th Oct                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           01:51 PM, 14th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1585256