Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 14 Oct 2020 09:28:34 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:20 PM, 14th Oct                   Bot                   Hi again!           01:20 PM, 14th Oct                     User                    I bought something from the app and I wanna make replacement from the nearest branch           01:20 PM, 14th Oct                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:24 PM, 14th Oct                   Shivani                    Please share the order number and name of the item which you want to return.           01:25 PM, 14th Oct                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           01:27 PM, 14th Oct                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but fe
 el free to chat with us again if you need help.           01:28 PM, 14th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1585159