Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Oct 2020 09:27:51 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, I want to know if I ordered something online and it didn’t fit me can I change it?           01:16 PM, 14th Oct                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:16 PM, 14th Oct                     User                    Or take my cash back?           01:16 PM, 14th Oct                     User                    Hello, I want to know if I ordered something online and it didn’t fit me can I change it? Or take my cash back?           01:17 PM, 14th Oct                   Shivani                    We would like to inform you that at this time we do not have an option to offer exchanges, but you can return your product and we will process refund for the same.           01:18 PM, 14th Oct                   Shivani                    We request you you to please check our return policy.           01:19 PM, 14th Oct                   Shivani                    Here athttps://helpeg.maxfashion.com/en/support/solutions/folders/44001205789#           01:21 PM, 14th Oct                   Shivani                    Is there anything else I can help you with?            01:21 PM, 14th Oct                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           01:25 PM, 14th Oct                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           01:27 PM, 14th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1585156