Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Oct 2020 08:45:42 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  50441258 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  8207409357 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  965-50441258            12:34 PM, 14th Oct                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:34 PM, 14th Oct                     hi                    my order is click and collect i need to know if i can collect it now because i received an email that my order is already ready and ready to pickup. my order number is 8207409375           12:35 PM, 14th Oct                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           12:36 PM, 14th Oct                     hi                    sure           12:37 PM, 14th Oct                   Shivani                    Thank you for holding up            12:40 PM, 14th Oct                     hi                    most welcome           12:40 PM, 14th Oct                   Shivani                    We would like to inform you that your order has now arrived at the store for collection, and is ready for pick-up.           12:41 PM, 14th Oct                     hi                    oh that's good           12:41 PM, 14th Oct                     hi                    thank you so much           12:41 PM, 14th Oct                   Shivani                    You're most welcome.           12:43 PM, 14th Oct                   Shivani                    Is there anything else I can help you with?            12:43 PM, 14th Oct                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           12:45 PM, 14th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1584984