Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Oct 2020 06:25:27 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6232151072 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509277141            10:14 AM, 14th Oct                     hi                    Ok           10:14 AM, 14th Oct                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           10:15 AM, 14th Oct                     hi                    I have placed  order online           10:15 AM, 14th Oct                     hi                    2 3 day over srill it showing processing           10:16 AM, 14th Oct                   Shivani                    We sincerely apologies for the inconvenience caused to you.           10:16 AM, 14th Oct                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           10:16 AM, 14th Oct                     hi                    Ok           10:17 AM, 14th Oct                   Shivani                    Thank you for holding up            10:21 AM, 14th Oct                   Shivani                    We can see that your order has been placed successfully on 11 Oct, 2020 and it will take 4 - 6  working days to make it ready for pick up.           10:23 AM, 14th Oct                   Shivani                    Once your order is ready for pick up you will receive notification for collection.           10:23 AM, 14th Oct                   Shivani                    Is there anything else I can help you with?            10:23 AM, 14th Oct                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           10:24 AM, 14th Oct                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           10:25 AM, 14th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1584489