Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 13 Oct 2020 06:50:37 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Hi, Its not yet resolved and i have attached the max voucher twice to the mail. <div><br></div>
<div>Regards,</div>
<div>Carol </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Oct 12, 2020 at 1:22 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1570972</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Shivani Rani : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div>
<div>Hi Carol,</div>
<div><br></div>
<div>
<div>Thank you for getting in touch with us.</div>
<div><br></div>
<div dir="ltr">We would request you to please share the image and details of the voucher so that we can assist you better.</div>
<div><br></div>
<div>We look forward to hearing from you.</div>
<div><br></div>
<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div><br></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>
<div>
<br><br><br>
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>
<div></div>
<br>

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043155917442'>MAX VOUCHER.PNG</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1570972