Subject: New Reply Received - My Account
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 12 Oct 2020 08:03:42 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  My Account  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hi!</div>
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<div class="MsoNormal">I have attached my bank statement showing that the Amount 587.68  has been deducted . kindly
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<div class="MsoNormal">Refund my amount as soon as possible.</div>
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<div class="MsoNormal">Thanks &amp; Regards,</div>
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<div class="MsoNormal">SABASTINE AARONS</div>
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<div>From:<span style="color:black"> Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Saturday, October 10, 2020 3:19:35 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#1569278] - My Account</span> </div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Hi Shwetha,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Thank you for shopping with us.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">We'd like to confirm you that order has not been placed successfully as the payment from your card used has been unsuccessful.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt">Also, your second order #6231638043 has been placed successfully nd it will take 3 - 4 working days to make it ready for pick up and once your order is ready for pick up you will
 receive notification for collection.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Feel free to get in touch with us for further assistance.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Your friends,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1569278:1125156</span><span style="font-size:10.5pt">
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043155547847'>PHOTO-2020-10-11-10-52-07.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1569278