From: Shivani Rani <[email-masked]>
To: Samer Salmeh <[email-masked]>
Date: Sun, 11 Oct 2020 06:49:59 -0700 (MST)

We sincerely apologise for the inconvenience caused to you. 

Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases. 

We would like to inform you that at this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us.