Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 11 Oct 2020 13:46:03 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi..<div dir="auto"><br></div>
<div dir="auto">I would like to return my order because the size is too big.. i tried to return it from app but it selects only 1 item..</div>
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<div dir="auto">My order # 9607028898..</div>
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<div dir="auto">Find the attached file of items which i want to return.</div>
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<div dir="auto"> Thanks</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 10 Oct 2020, 3:52 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Saba,<br><br>Thank you for your response.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.<br><br>We would like to inform you that at this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us.</div>
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<div>We can see that you have already created a return request for the item on 10 Oct, 2020 and our courier team will contact you in 2 - 5 working days for the collection.</div>
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<br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br><br><br><br>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043155407717'>Screenshot_20201011-174221_Max.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1570695