Subject: New Reply Received - Re: Your partial cancellation has been processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Oct 2020 11:29:10 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your partial cancellation has been processed  Ticket comment <div dir="ltr">Can you please tell me when i can expect my remaining items?</div>
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<div>On Sun, Oct 11, 2020 at 10:52 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Liza,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr">With reference to order no #9607223507</div>
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<div>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div>During quality check we found out that 2 items were not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them.</div>
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<div>We will not be happy either if you receive bad items in your order, this is the reason why the items were cancelled and you received a notification regarding the same items.</div>
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<div>With reference to order no #9607225453</div>
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<div>We would like to inform you that the order cancellation request is in progress. Once the order got cancelled successfully, you will receive notification.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1571016