Subject: Quality check for refund
From: Shivani Rani <[email-masked]>
To: Samer Salmeh <[email-masked]>
Date: Sun, 11 Oct 2020 04:00:06 -0700 (MST)

Thank you for contacting us. 

We would like to inform you that your product reached our warehouse on 8 Oct, 2020 and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund. 

Once the refund is processed the amount you paid online will be refunded back to your original payment method within 2 - 15 working days. 

We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance. 

Your friends, 
The Support Team