Subject: Ticket Assigned - Conversation with wena
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Oct 2020 10:32:24 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with wena wena                    Bot:  Hi again! Bot:  Please enter your name Customer:  wena Bot:  Hi Wena ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6230601158 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:23 PM, 11th Oct                   Shivani                    Hi Wena, Thank you for contacting us. My name is Shivani. How may I help you?           02:23 PM, 11th Oct                  
    wena                    6230601158pls follow up           02:24 PM, 11th Oct                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           02:25 PM, 11th Oct                     wena                    u retrieve already           02:25 PM, 11th Oct                   Shivani                    We would request you to please share your complete address and contact number so I can forward it to our team.           02:25 PM, 11th Oct                     wena                    why it came back again in jeddah?yesterday it was in najran           02:26 PM, 11th Oct                     wena                    0509823567           02:26 PM, 11th Oct                   Shivani                    We would request you to please share your complete address so I can forward it to our courier team.           02:26 PM, 11th Oct                     wena                    sharourah general hospital,najran.0509823567           0
 2:27 PM, 11th Oct                   Shivani                    Thank you for the details.           02:29 PM, 11th Oct                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           02:29 PM, 11th Oct                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           02:32 PM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1575171