Subject: Ticket Assigned - Conversation with gina benfield
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Oct 2020 10:16:04 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with gina benfield gina benfield                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  gina benfield Bot:  Hi Gina Benfield ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  62313 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6231293923 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0532384374            02:05 PM, 11th Oct                   Shivani                    Hi Gina, Thank you for contacting us. My name is Shivani. How may I help you?           02:06 PM, 11th Oct                     gina benfield                    Hi Shivani           02:06 PM, 11th Oct                     gina benfield                    Ive got message from babyshop           02:06 PM, 11th Oct                     gina benfield                    It says that they return my package because they cant reach me yesterday           02:07 PM, 11th Oct                     gina benfield                    I didnt get any phone call at all yesterday           02:07 PM, 11th Oct                   Shivani                    We sincerely apologies for the inconvenience caused to you.           02:09 PM, 11th Oct                     gina benfield                    So, what is the solution?           02:09 PM, 11th Oct                   Shivani                    Kindly share your contact number and complete address so I can forward it to our ocurier team.\           02:09 PM, 11th Oct                     gina benfield                    0532384374           02:11 PM, 11th Oct                     gina benfield                    Or 0535480751           02:11 PM, 11th Oct                     gina benfield                    Villa 42 soha (oasis resort compound)           02:12 PM, 11th Oct                     gina benfield                    When can it be delivered           02:12 PM, 11th Oct                   Shivani                    Thank you for the details.           02:13 PM, 11th Oct                   Shivani                    We will forward your issue to our concern team.           02:13 PM, 11th Oct                     gina benfield                    Thanks           02:14 PM, 11th Oct                   Shivani                    Once we will get any update we will get back to you.           02:14 PM, 11th Oct                   Shivani                    You're most welcome.           02:14 PM, 11th Oct                   Shivani                    Is there anything else I can help you with?            02:14 PM, 11th Oct                     gina benfield                    No thats it  thanks           02:15 PM, 11th Oct                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           02:15 PM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1575083