Subject: Ticket Assigned - Conversation with muhammad sabith
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Oct 2020 07:32:27 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad sabith muhammad sabith                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammad sabith Bot:  Hi Muhammad Sabith ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8207186325 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96599148529            11:25 AM, 11th Oct          
            muhammad sabith                    Ok           11:26 AM, 11th Oct                   Shivani                    Hi Muhammad, Thank you for contacting us. My name is Shivani. How may I help you?           11:26 AM, 11th Oct                     muhammad sabith                    Yesterday I got a message from your delivery staff on WhatsApp           11:27 AM, 11th Oct                     muhammad sabith                    He said my address is not clear           11:27 AM, 11th Oct                   Shivani                    Ok           11:28 AM, 11th Oct                   Shivani                    Kindly share your complete address and contact number so I can forward it to our team.           11:29 AM, 11th Oct                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           11:30 AM, 11th Oct                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat f
 or now, but feel free to chat with us again if you need help.           11:32 AM, 11th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1574300