Subject: Ticket Assigned - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 10 Oct 2020 09:21:32 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Extremely disappointed. We received a gift Toys Rack which has issues and tried to  return to you or replace it as it was  not stable . Your shop in marina mall refused to return it as it is online purchase and they seem not to have the product.  

We tried couple of times  and  called your call centre over the lat two weeks and they refused because you do not return products for no good reason.  If you do not take action we will simply throw the product as it isn't safe and you will force us to provide our reviews on both twitter and Facebook which you will not enjoy. 

Kindly return the product and refund to the sender or provide credit to replace ir.

Order No 96048331334 dated 25 September.  Value is AED  199.

Thank you
Hasan Barakat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1570980