Subject: Ticket Assigned - Conversation with mufiz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 08 Oct 2020 09:08:01 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mufiz mufiz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mufiz Bot:  Hi Mufiz ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8206810165 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96594709793            01:02 PM, 08th Oct                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:03 PM, 08th Oct                     mufiz                    Hi Shivani           01:03 PM, 08th Oct                     mufiz                    When will my order be ready for collection?           01:03 PM, 08th Oct                   Shivani                    Kindly share the order number.           01:04 PM, 08th Oct                     mufiz                    8206810165           01:04 PM, 08th Oct                   Shivani                    We can see that your order has been placed successfully on 7 Oct, 2020.           01:06 PM, 08th Oct                     mufiz                    Yes           01:07 PM, 08th Oct                   Shivani                    It would take 2 - 3 working days to make it ready for collection.           01:07 PM, 08th Oct                   Shivani                    Once the order we will be ready for pick up you will receive notification.           01:07 PM, 08th Oct                   Shivani                    Is there anything else I can help you with?            01:07 PM, 08th Oct                     mufiz                    Ok thank you           01:07 PM, 08th Oct                   Shivani                    You're most welcome.           01:07 PM, 08th Oct                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           01:07 PM, 08th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1564973