Subject: Ticket Assigned - Conversation with ann
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 08 Oct 2020 08:50:44 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ann ann                    Bot:  Hi again! Bot:  Please enter your name Customer:  ann Bot:  Hi Ann ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96551210556            12:36 PM, 08th Oct                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:36 PM, 08th Oct                     ann                    Hi i just want to correct my address on delivery           12:37 PM, 08th Oct                   Shivani                    Kindly share the order number and complete address.           12:38 PM, 08th Oct                     ann                    Order#8206996297           12:39 PM, 08th Oct                     ann                    Block 8, Street 815, House 13, 2nd Floor, Door 1 ABDULLAH AL MUBARAK           12:40 PM, 08th Oct                   Shivani                    Thank you for the details.           12:40 PM, 08th Oct                   Shivani                    We will forward your address to our concern team. Once we will get any update we will get back to you           12:41 PM, 08th Oct                   Shivani                    Is there anything else I can help you with?            12:41 PM, 08th Oct                     ann                    Did you correct my delivery address           12:41 PM, 08th Oct                   Shivani                    We will forward your address to our concern team. Once we will get any update we will get back to you           12:43 PM, 08th Oct                   Shivani                    We will get back to you via email.           12:44 PM, 08th Oct                   Shivani                    Is there anything else I can help you with?            12:44 PM, 08th Oct                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:45 PM, 08th Oct                     ann                    Hello           12:46 PM, 08th Oct                   Shivani                    Is there anything else I can help you with?           12:47 PM, 08th Oct                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:50 PM, 08th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1564906