Subject: New Reply Received - RE: You haven't collected order number 9604609891
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 08 Oct 2020 07:31:21 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  RE: You haven't collected order number 9604609891  Ticket comment <div><br></div>
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<div>From: chotaiavni &lt;[email-masked]&gt; </div>
<div>Date: 03/10/2020  15:08  (GMT+04:00) </div>
<div>To: Max &lt;[email-masked]&gt; </div>
<div>Subject: Re: [#1545430] - RE: You haven't collected order number 9604609891 </div>
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<div dir="auto">Hi </div>
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<div dir="auto">Please find attached pictures </div>
<div dir="auto">Kindly note when I visited store yest after opening the package one of the lady in max tried removing the stain with water but it didn't go</div>
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<div dir="auto">Just to assure you I collected the parcel in late evening and notified complaint within 1 hour </div>
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<div dir="auto" id="composer_signature"><div dir="auto" style="font-size:85%;color:#575757">Sent from my Samsung Galaxy smartphone.</div></div>
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<div>From: Max &lt;[email-masked]&gt; </div>
<div>Date: 03/10/2020  14:52  (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#1545430] - RE: You haven't collected order number 9604609891 </div>
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<div dir="ltr">Hi Avni,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr"> <br style="box-sizing: border-box">With reference to order no #9604609891 <div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases. </div>
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<div>We would also request you to provide us some snapshots of the damaged item you have received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043154537669'>20201003_150602.jpg</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043154537671'>20201003_150557.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1545430