Subject: New Reply Received - Conversation with safiyasaniyakasai
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Oct 2020 13:03:59 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Conversation with safiyasaniyakasai  Ticket comment <div dir="auto">
<span style="font-family:sans-serif;font-size:12.8px">The items are from 2 different orders </span><div dir="auto" style="font-family:sans-serif;font-size:12.8px"><br></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">
<span style="font-family:'lato','helvetica neue','helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)">6217699835</span><br>
</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><span style="font-family:'lato','helvetica neue','helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)"><br></span></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><span style="font-family:'lato','helvetica neue','helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)">Shoe express open toe block shoe with glitter finishing</span></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><span style="font-family:'lato','helvetica neue','helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)"><br></span></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><span style="font-family:'lato','helvetica neue','helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)">Splash sustainable chequered maxi shirt dress with long sleeve</span></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><span style="font-family:'lato','helvetica neue','helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)"><br></span></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><span style="font-family:'lato','helvetica neue','helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)">Splash printed maxi A-line dress with round neck and bishop sleeve</span></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><span style="font-family:'lato','helvetica neue','helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)"><br></span></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><span style="font-family:'lato','helvetica neue','helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)">Splash lee copper maxi A-line shirt dress with tie ups pockets details</span></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><span style="font-family:'lato','helvetica neue','helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)"><br></span></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><span style="font-family:'lato','helvetica neue','helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)">Tracking id </span></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">
<span style="font-family:roboto,sans-serif;font-size:15px;letter-spacing:0.1px;background-color:rgb(255,255,255)">FP08220001714</span><br>
</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><span style="font-family:roboto,sans-serif;font-size:15px;letter-spacing:0.1px;background-color:rgb(255,255,255)"><br></span></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><span style="font-family:roboto,sans-serif;font-size:15px;letter-spacing:0.1px;background-color:rgb(255,255,255)"><br></span></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">
<font><span style="font-size:13px;background-color:rgb(255,255,255)">The second order. </span></font><span style="background-color:rgb(255,255,255);font-family:'lato','helvetica neue','helvetica','arial',sans-serif;font-size:13px">6215012258</span>
</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><font><span style="font-size:13px;background-color:rgb(255,255,255)"> </span></font></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><font><span style="font-size:13px;background-color:rgb(255,255,255)">splash embellished collared demin shirt</span></font></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><font><span style="font-size:13px;background-color:rgb(255,255,255)">Dress with long sleeve and pocket detail</span></font></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><font><span style="font-size:13px;background-color:rgb(255,255,255)"><br></span></font></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><font><span style="font-size:13px;background-color:rgb(255,255,255)">Splash embellished maxi sleeveless dress with pocket details and side slit.</span></font></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><font><span style="font-size:13px;background-color:rgb(255,255,255)"><br></span></font></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">Tracking 1d S002268813980</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><br></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 7 Oct 2020, 3:31 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div>
<div>Hi Safiyya,</div>
<div>
<br>Thank you for getting in touch with us.<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We would request you to please share the return slip or tracking id and the name of the returned item along with the item id so that we can assist you further.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043154274756'>Screenshot_20201007-153853_Messages.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043154274757'>20201007_153912.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1484344