Subject: Ticket Assigned - Conversation with mian wasim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Oct 2020 11:26:33 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mian wasim mian wasim                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mian wasim Bot:  Hi Mian Wasim ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer 
 may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509454202            03:12 PM, 07th Oct                     mian wasim                    ok           03:13 PM, 07th Oct                     mian wasim                    i am wating           03:14 PM, 07th Oct                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           03:17 PM, 07th Oct                   Shivani            
         Please share your query so I can help you.           03:19 PM, 07th Oct                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           03:23 PM, 07th Oct                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           03:26 PM, 07th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1562043