Subject: New Reply Received - FW: Refund money
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Oct 2020 04:25:22 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  FW: Refund money   Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Hi</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Could you please show me in where it is showing that you have refunded this amount. Please note that this number was given to me very long back and based on that
 I went to bank and check with them there is no transaction. Furthermore I have sent you my bank statement since june and it is no where showing this amount. Please show me in my bank statement where it is showing this transaction.
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Awaiting for your reply.</span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> 05/10/2020 6:17 PM<br>
<b>To:</b> Mukadam, Fairoz Abdul Wahab &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1392281] - FW: Refund money</span>
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</u></strong><strong><span style='font-size:11.5pt;line-height:106%;font-family:"Calibri",sans-serif'>: This is an external email, do not click on links or open attachments unless you recognize the sender and know the content is safe!. </span></strong><span style='font-size:11.5pt;line-height:106%;font-family:"Calibri",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Mukadam,<br>
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Thank you for reaching out to us and apologies for the delay.</span></div>
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We would to inform you that a refund of amount KWD3.25 has been credited to the payment method used to make the order on 28 July-20 from our side. Under the transaction ID (202020971391065).
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Thank you for the understanding and patience. Please feel free to reach out to us for any further assistance.<br>
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Your Friends,<br>
The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1392281:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1392281