Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Oct 2020 06:06:08 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Product information  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear </div>
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<div class="MsoNormal">Good day !</div>
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<div class="MsoNormal">Please note that as per the system the shipment under HAWB:<span style='font-size:10.5pt;font-family:"-apple-system",serif'> 45443842135 is delivered to the receiver on 27-9-2020</span>
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<div class="MsoNormal" style="line-height:115%"><b><span style='font-size:10.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks &amp; Best Regards</span></b></div>
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<div class="MsoNormal" style="line-height:115%"><b><span style='font-size:10.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'>Fatima Mohamed</span></b></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>CMT executive
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:red'>Aramex Bahrain S.P.C.</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> – Manama, Bahrain</span>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D"><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:blue">[email-masked]</span></a></span></div>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Tel +973 17330434 ext.
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Mobile: 36050391</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'></span>
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<a href="https://www.aramex.com/updates-related-to-covid-19" rel="noreferrer"><span style="color:windowtext;text-decoration:none"><img width="452" height="140" style="width:4.7083in;height:1.4583in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1MzMxMTQ2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5iHKaUAPx7uedw7eTaDa0yfA51YC-sOrRr7PmdVuknA" alt="A screenshot of a cell phone

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<div>From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, October 4, 2020 6:55 PM<br>
<b>To:</b> ALL BAH CRM - Cluster &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#1525713] - Product information</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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Problem Statement: Late delivery<br>
Order Date : Sep 23, 2020<br>
Order ID: 7404402773<br>
Tracking ID: 45443842135<br>
Assistance Required: Need urgent delivery<br>
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Issue Description: The order was shipped on 24 Sep, 2020 but still not delivered to customer.<br>
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Please deliver the order on priority.<br>
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Thank you for your help!<br>
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Regards,<br>
Shivani</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Tue, 29 Sep at 4:53 PM
<span class="separator">, Venus Deleon &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Dears,
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We are coordinating with our domestic team for the delivery status of the shipment
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We will keep you posted</span></div>
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<span style='font-size:10.5pt;line-height:115%;font-family:"-apple-system",serif;color:black'>Best Regards,</span><span style='font-size:10.0pt;line-height:115%;font-family:"-apple-system",serif;color:#1F497D'>
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<b><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Venus De Leon</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Customer Account Exec. – Cluster team</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif;color:red'>Aramex International</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#1F497D'> -
</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>Bahrain</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span style='font-size:10.5pt;line-height:115%;font-family:"-apple-system",serif;color:black'>Tel: +973 17330434 Ext. 1318</span><span style='font-size:10.5pt;line-height:115%;font-family:"-apple-system",serif'></span>
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<span style='font-size:10.5pt;line-height:115%;font-family:"-apple-system",serif;color:black'>Mob: +973 36050535</span><span style='font-size:10.5pt;line-height:115%;font-family:"-apple-system",serif'></span>
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<span style='font-size:10.5pt;line-height:115%;font-family:"-apple-system",serif;color:red'>aramex.com
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, September 29, 2020 12:14 PM<br>
<b>To:</b> ALL BAH CRM - Cluster &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#1525713] - Product information</span></div>
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Hi Team,<br>
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Problem Statement: Late delivery<br>
Order Date : Sep 23, 2020<br>
Order ID: 7404402773<br>
Tracking ID:  45443842135<br>
Assistance Required: Need urgent delivery<br>
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Issue Description: The order was shipped on 24 Sep, 2020 but still not delivered to customer.<br>
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Please deliver the order on priority.<br>
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Thank you for your help!<br>
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Regards,<br>
Shivani</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1525713