Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 04 Oct 2020 12:18:38 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div style="direction: ltr"><br></div>In reality, my experience and your interactions with me is very bad and unfair.  Since August 21, the first report was submitted, and today is October 4, that it's a month and a half, and my problem has not been solved by 5 dinars and a half.&#129320;<div><br></div>
<div>I don't want to deal with you again any more. So please return my amount to me, either by cash or return it to my bank account, I do not want it in SUKRAN CARD. Is not accept in my side, totally your fault. </div>
<div>Please don't want explain only return my amount. </div>
<div>Why your contact number is not active? </div>
<div>Please call me 33669850   <br><div>
<div style="direction: rtl"><br></div>
<div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Oct 2, 2020, at 11:11 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Seddiqa,<br><br>
</div></div>
<div dir="ltr">
<div dir="ltr">Thank you for your ​response.</div>
<div dir="ltr">
<br>This is surely not the experience we want our customers to have when they shop with us. Our return and refunds are always meant to be a hassle free process.</div>
<div dir="ltr">
<br>We would like to inform you that we have process the refund ​in your my credit wallet for the order #7697671485.</div>
<div dir="ltr">
<br>​You can use your my credit account in your online purchase in 5 easy steps:<br><br>Step 1 - Simply log onto ​your account<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option<br> </div>
<div dir="ltr">With reference to order no #7697050760<br><br>​We have forwarded your issue to our concern team. Once we will get any update we will get back to you.<br>
</div>
<div dir="ltr">
<br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
</div>
</div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1400514