Subject: Ticket Assigned - Conversation with but i didnot received anything or any email
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Oct 2020 11:24:21 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with but i didnot received anything or any email but i didnot received anything or any email                    Bot:  Hi again! Bot:  Please enter your name Customer:  but i didnot received anything or any email Bot:  Hi But I Didnot Received Anything Or Any Email ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:13 PM, 04th Oct                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           03:20 PM, 04th Oct                     but i didnot received anything or any email                    I read your message late that my issue is marked as reaolved, but i didnot received any email or anything           03:21 PM, 04th Oct                     but i didnot received anything or any email                    So what does this means that it is resolved           03:21 PM, 04th Oct                   Shivani                    This means that this chat has been resolve.           03:22 PM, 04th Oct                   Shivani                    But will forward your issue and we will now get back to you via email.           03:22 PM, 04th Oct                     but i didnot received anything or any email                    Oh ok then           03:23 PM, 04th Oct                     but i didnot received anything or any email                    Thank you           03:23 PM, 04th Oct                   Shivani                    You're most welcome.           03:23 PM, 04th Oct                   Shivani                    Is there anything else I can help you with?            03:23 PM, 04th Oct                     but i didnot received anything or any email                    Nothing thanx           03:23 PM, 04th Oct                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           03:24 PM, 04th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1551037