Subject: Ticket Assigned - Conversation with ayman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Oct 2020 11:14:56 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ayman ayman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi,this is ayman with u Bot:  Please enter your name Customer:  ayman Bot:  Hi Ayman ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6227975275 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555441363            03:06 PM, 04th Oct                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           03:07 PM, 04th Oct                     ayman                    hello           03:08 PM, 04th Oct                   Shivani                    Hi, How may I help you?           03:08 PM, 04th Oct                     ayman                    i have order number 6227975275           03:08 PM, 04th Oct                     ayman                    i recieved all order except the bed           03:09 PM, 04th Oct                     ayman                    when will u delivred           03:10 PM, 04th Oct                   Shivani                    We can see that your one item still not shipped form warehouse.           03:10 PM, 04th Oct                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           03:10 PM, 04th Oct                     ayman                    i called your call center they told me will shipped it today           03:12 PM, 04th Oct                   Shivani                    As of now your order still not shipped.           03:13 PM, 04th Oct                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           03:13 PM, 04th Oct                   Shivani                    Is there anything else I can help you with?            03:13 PM, 04th Oct                     ayman                    ok i will wait           03:13 PM, 04th Oct                     ayman                    thanks           03:14 PM, 04th Oct                   Shivani                    We will get back to you via email.           03:14 PM, 04th Oct                   Shivani                    You're most welcome.           03:14 PM, 04th Oct                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           03:14 PM, 04th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1550983