Subject: Ticket Assigned - Conversation with esther
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Oct 2020 10:31:37 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with esther esther                    Bot:  Hi again! Bot:  Please enter your name Customer:  esther Bot:  Hi Esther ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7405092278 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:24 PM, 04th Oct                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:25 PM, 04th Oct                     esther                    Hello.. My products has taken 1week since i delivered           02:25 PM, 04th Oct                     esther                    What is really happening           02:25 PM, 04th Oct                   Shivani                    We sincerely apologies for the inconvenience caused to you.           02:26 PM, 04th Oct                   Shivani                    Please share your contact number and complete address so we can forward it to our team.           02:27 PM, 04th Oct                     esther                    Contact is 38319128...Adress sheik nasser palace           02:27 PM, 04th Oct                     esther                    East riffa           02:28 PM, 04th Oct                   Shivani                    Thank you for the details.           02:29 PM, 04th Oct                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           02:29 PM, 04th Oct                   Shivani                    Is there anything else I can help you with?            02:29 PM, 04th Oct                     esther                    How long do i still have to waif?           02:29 PM, 04th Oct                   Shivani                    We will try to resolve your issue on priority.           02:30 PM, 04th Oct                     esther                    Ok           02:30 PM, 04th Oct                     esther                    Thanks           02:30 PM, 04th Oct                   Shivani                    You're most welcome.           02:31 PM, 04th Oct                   Shivani                    It was a pleasure assisting you. Thank you for shopping us.           02:31 PM, 04th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1550747