Subject: Ticket Assigned - Conversation with zahra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Oct 2020 12:21:59 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zahra zahra                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zahra Bot:  Hi Zahra ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7404777121 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97333229448            04:15 PM, 01st Oct                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           04:15 PM, 01st Oct                     zahra                    I missed my order few days ago           04:16 PM, 01st Oct                     zahra                    And the driver told me he will deliver it after 3 days           04:17 PM, 01st Oct                     zahra                    And what time I will receive my order           04:17 PM, 01st Oct                   Shivani                    We sincerely apologies for the inconvenience caused to you.           04:17 PM, 01st Oct                   Shivani                    Kindly share your complete address so I can forward your issue to our team.           04:18 PM, 01st Oct                     zahra                    House 678, road 1021, block 110  hidd           04:19 PM, 01st Oct                   Shivani                    Thank you for the address.           04:19 PM, 01st Oct                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           04:19 PM, 01st Oct                   Shivani                    Is there anything else I can help you with? '           04:20 PM, 01st Oct                     zahra                    No thanks           04:21 PM, 01st Oct                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           04:21 PM, 01st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1541928