Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Oct 2020 08:49:14 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div><br></div>
<img class="ymail-preserve-class inline-image-guid-8086C1E9-DD1B-412F-971A-28D7FA3A0615 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1MjQ1MjM4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wj45PLaJLpYcpAuBwcqVhtHwN_0sNO3SI4X0FfeUMuc" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, October 1, 2020, 11:39 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Muhammad,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr"> <br style="">With reference to order no #​8205038876<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases. </div>
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<div>We would also request you to provide us some snapshots of the damaged item you have received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1539415