Subject: Ticket Assigned - Conversation with munazeer ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Oct 2020 08:11:32 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with munazeer ahmed munazeer ahmed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  order #6227584106 Bot:  Please enter your name Customer:  munazeer ahmed Bot:  Hi Munazeer Ahmed ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6227584106 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0532012940            12:02 PM, 01st Oct                     munazeer ahmed                    k           12:03 PM, 01st Oct                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:03 PM, 01st Oct                     munazeer ahmed                    yep           12:03 PM, 01st Oct                     munazeer ahmed                    actually one of the guy message that he couldn't find my location so i shared my location           12:05 PM, 01st Oct                     munazeer ahmed                    rang him up           12:05 PM, 01st Oct                   Shivani                    We sincerely apologies for the inconvenience caused to you.           12:05 PM, 01st Oct                     munazeer ahmed                    the other day, but yet to receive my package           12:06 PM, 01st Oct                   Shivani                    Kindly share your complete address so I can forward it to our team.           12:06 PM, 01st Oct                     munazeer ahmed                    6341 Abi Bakr An Nahwi St, Ash Shati, 6181, Jeddah 23415 2600           12:07 PM, 01st Oct                     munazeer ahmed                    near Rosewood hotel           12:08 PM, 01st Oct                   Shivani                    Thank you for the details.           12:08 PM, 01st Oct                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           12:08 PM, 01st Oct                     munazeer ahmed                    okay           12:08 PM, 01st Oct                   Shivani                    Is there anything else I can help you with?            12:09 PM, 01st Oct                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           12:11 PM, 01st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1540730