Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Sep 2020 18:46:54 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">
<span style="font-family:helvetica,arial,sans-serif;font-size:15px;background-color:rgb(255,255,255)">My order number is </span><span style="font-family:helvetica,arial,sans-serif;font-size:15px;background-color:rgb(255,255,255);color:rgb(0,185,229)"><a href="https://www.centrepointstores.com/ae/en/my-account/order/9603372661?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_confirmation_AE_en" style="text-decoration-line:none;color:rgb(0,185,229)" rel="noreferrer">9603372661</a></span><span style="font-family:helvetica,arial,sans-serif;font-size:15px;background-color:rgb(255,255,255)">.</span><div dir="auto"><span style="font-family:helvetica,arial,sans-serif;font-size:15px;background-color:rgb(255,255,255)"><br></span></div>
<div dir="auto"><span style="font-family:helvetica,arial,sans-serif;font-size:15px;background-color:rgb(255,255,255)">I have been attached the screenshot of the order. </span></div>
<div dir="auto"><span style="font-family:helvetica,arial,sans-serif;font-size:15px;background-color:rgb(255,255,255)">You send me the wrong item also. This is not the 1 st time last year also you did like this, but i didn't return the item.  So please refund my money. or send me credit note. </span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 30 Sep 2020, 1:55 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jishnu,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We would request you to please share the name of the returned item so that we can assist you further.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043152283426'>Screenshot_20200930-224337_Gmail.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1530812