Subject: New Reply Received - order 8391302550
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Sep 2020 18:34:54 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  order 8391302550  Ticket comment <div>Hello, </div>
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<div class="">It has been two weeks since your last mail and I still don’t have my money back. Can you please take care of it finally as I do not want to escalate this issue anymore and make it uncomfortable for both of us? </div>
<div class="">I have all rights to have my money back. Please act accordingly.</div>
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<div class="">Thank you for your cooperation.</div>
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<div class="">15. 9. 2020 v 10:21, Centrepoint &lt;<a href="mailto:[email-masked]" class="" rel="noreferrer">[email-masked]</a>&gt;:</div>
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<div class="">Hi Sabba,</div>
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Thank you for your response.<br class="">
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This is surely not the experience we want our customers to have when they shop with us. Our services are always meant to be a hassle free process. <br class="">
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We can understand your frustration here. Please be assured as we have now escalated this issue with our courier team.<br class="">
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Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. <br class="">
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Feel free to get in touch with us for further assistance.<br class="">
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 Your friends,<br class="">
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<div class="">The Support Team</div>

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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1349227