Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Sep 2020 14:04:21 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Hello,</div>
<div dir="ltr"><br></div>
<div dir="ltr">Thanks for your email.</div>
<div dir="ltr">Below is the item;</div>
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<h1 id="product-details-name" style='box-sizing: border-box; font-size: 18px; margin: 0px 0px 9px; font-family: Lato, "Helvetica Neue", Helvetica, Arial, sans-serif; line-height: 24px; color: rgb(25, 25, 26); padding-right: 42px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%'><br></h1>
<h1 id="product-details-name" style='box-sizing: border-box; font-size: 18px; margin: 0px 0px 9px; font-family: Lato, "Helvetica Neue", Helvetica, Arial, sans-serif; line-height: 24px; color: rgb(25, 25, 26); padding-right: 42px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%'>Juniors Butterfly Print 6-Piece Stationery Set</h1>
<div style="-webkit-text-size-adjust: auto"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1MjE3Nzk5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iuGC_21Ontso2djuT3RCV8oppX_Eb2Uq8e7gF_RelF4" id="DE8BD0AA-9C5E-458F-BD6E-407C0A375C5F" title="null" class="x-apple-edge-to-edge" style="width: calc(100% + 0px); margin-left: 0px"></div>
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<div dir="ltr">Thanks,</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sep 30, 2020, at 16:33, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div dir="ltr">Hi Nusin​,</div>
<div dir="ltr">​</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr"> <br style="box-sizing: border-box">With reference to order no #8204477534<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
<div><br style="box-sizing: border-box"></div>
<div dir="ltr">This is really unfortunate that you had received a missing piece  in your purchase with us. We understand that you are skeptical about your future purchases.</div>
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<div dir="ltr">We would also request you to provide us name and some snapshots of the item you have received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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<br style='box-sizing: border-box; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px'><div><br></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1528724