Subject: Ticket Assigned - Conversation with mohammed younus siddiqui
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Sep 2020 13:59:25 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed younus siddiqui mohammed younus siddiqui                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammed younus siddiqui Bot:  Hi Mohammed Younus Siddiqui ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6226943607 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0542305483            05:51 PM, 30th Sep                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:52 PM, 30th Sep                     mohammed younus siddiqui                    Regarding my order 6226943607           05:52 PM, 30th Sep                     mohammed younus siddiqui                    i received automated call yesterday saying delivery failed           05:52 PM, 30th Sep                     mohammed younus siddiqui                    but no one contacted me           05:52 PM, 30th Sep                     mohammed younus siddiqui                    and if you check courier tracking it is still not out for delivery           05:52 PM, 30th Sep                     mohammed younus siddiqui                    I got call from 0115202662 at 1:34 pm on 29th Sep           05:53 PM, 30th Sep                   Shivani                    We sincerely apologies for the inconvenience caused to you.           05:54 PM, 30th Sep                     mohammed younus siddiqui                    ok, will it be delivered then?           05:56 PM, 30th Sep                   Shivani                    Kindly share your contact number and complete address so we will forward it our courier team.           05:56 PM, 30th Sep                     mohammed younus siddiqui                    0542305483           05:56 PM, 30th Sep                   Shivani                    Kindly share your complete address as well.           05:58 PM, 30th Sep                     mohammed younus siddiqui                    Flat no. 3, Building No. 7329, 21-22 Cross, Diriyah Street, Thuqbah, Al-Khboar, 34625, Eastern Province, Saudi Arabia           05:58 PM, 30th Sep                   Shivani                    Thank you for the detail.           05:58 PM, 30th Sep                     mohammed younus siddiqui                    your welcome           05:58 PM, 30th Sep                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           05:58 PM, 30th Sep                     mohammed younus siddiqui                    ok great           05:58 PM, 30th Sep                   Shivani                    We will get back to you via email.           05:58 PM, 30th Sep                     mohammed younus siddiqui                    thats all           05:58 PM, 30th Sep                     mohammed younus siddiqui                    thank you           05:58 PM, 30th Sep                   Shivani                    Is there anything else I can help you with?            05:58 PM, 30th Sep                     mohammed younus siddiqui                    have a good day           05:58 PM, 30th Sep                     mohammed younus siddiqui                    bye           05:58 PM, 30th Sep                   Shivani                    You're most welcome.           05:58 PM, 30th Sep                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           05:59 PM, 30th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1538434